Frequently asked questions
How are the boxes designed to prevent damage from wet weather?
We’ve taken additional precautions with the new design to make them as weather resistant as possible. The boxes have been constructed using a metal frame and plywood walls, covered with composite panelling, with all edges sealed with silicone. We’ve also changed the door design so the openings are smaller, which should reduce gaps and help prevent water from getting in.
How often are the boxes checked?
The boxes are checked approximately once a week. Following severe weather, we do our best to check the boxes as soon as possible. However, if a door is left open or a box is damaged or vandalised between visits, any resulting water damage may not be identified until the next check or restock.